Return and Exchange Policy – Qalaakar

Effective Date: [2025-04-01]

At Qalaakar, every piece is crafted with intention — through hand-painting, bleach art, and fabric expression. As a result, each item is truly one-of-a-kind.

Returns

We do not offer returns on items unless:

The product is damaged upon delivery

You received the wrong item

To request a return for a valid reason, please contact us within 3 days of delivery at support@qalaakar.com with your order number and clear photos.

Exchanges

Due to the custom and handmade nature of our products, we do not accept exchanges for size or design preferences. Please refer to our size guide before ordering.

🔸 Non-Returnable Items

Items with custom artwork

Limited edition drops

Sale items

Order Issues?

If your order is damaged or incorrect, we’ve got you. Email us and we’ll make it right. 💌

Contact Us

If you have any questions or concerns about our Return and Exchange Policy, feel free to reach out:

Email: info@qalaakar.com

Website: www.qalaakar.com

Support 24/7

Contact us 24 hours a day 7 days a week

Hassle Free Exchange

Smooth and convenient exchange experience

Top Notch Craftsmanship

Premium Fabrics, Timeless Artistry

Free Shipping Nationwide

We provide free shipping across Pakistan at no additional cost